Privacy Policy for Superior Sculpting
Effective Date: December 1st, 2025
Last Updated: December 1, 2025
Superior Sculpting (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with us—whether online at www.superiorsculpting.com, through mobile messaging, voice services, or in person at our location.
1. Information We Collect
We may collect the following types of information:
– **Personal Information:** Name, email address, phone number, billing details, and service preferences.
– **Appointment & Service Data:** Booking history, treatment types, and session notes.
– **Device & Usage Information:** IP address, browser type, and activity on our website.
– **Communication Data:** SMS messages, emails, phone call recordings, and data from AI-assisted voice interactions.
2. Use of AI Communications
We may utilize AI-powered technology to assist with outbound and inbound voice calls, appointment reminders, and customer service responses. These tools are designed to improve communication and response time, while respecting your privacy. You will always have the option to speak with a human upon request.
3. A2P Messaging & Compliance
By providing your mobile number, you consent to receive text messages (SMS) from Superior Sculpting related to your appointments, service updates, or promotions.
– Message frequency may vary based on your interactions.
– Message and data rates may apply.
– You can opt out at any time by replying STOP.
– Our A2P 10DLC system is compliant with carrier and federal messaging regulations.
4. How We Use Your Information
We may use the information we collect to:
– Schedule and manage appointments
– Send confirmations, reminders, and promotional offers
– Deliver personalized service recommendations
– Improve our website, services, and customer experience
– Fulfill legal or regulatory obligations
5. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third-party service providers who help us operate our business (e.g., booking platforms, marketing services, or payment processors), only to the extent necessary to perform those services.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
– Access or request a copy of your personal data
– Request correction or deletion of your information
– Opt out of marketing communications at any time
– Withdraw consent for AI-assisted communication or SMS messaging
8. Children’s Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.
10. Contact Us
If you have questions about this policy or your personal information, contact us at:
Superior Sculpting
1717 20th St Suite #3
Vero Beach, FL 32960
Email: ashley@lc.superiorsculpting.com
Phone: 772-494-2453